Data Breach Notification Policy

Last updated: 18 September 2026

The Bell CRM takes the security of your data seriously. This policy describes what we do if a personal data breach occurs.

What counts as a breach

Any confirmed incident that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data processed through The Bell CRM.

Our commitment

If we become aware of a personal data breach affecting your data, we will:

  • Notify you without undue delay, and in any case within 72 hours of becoming aware of the breach, where feasible.
  • Provide what we know at the time: the nature of the breach, the categories and approximate number of data subjects and records affected, likely consequences, and the measures we've taken or propose to address it.
  • Update you as our investigation progresses, if the full picture isn't known at first notification.
  • Work with you to meet any notification obligations you have toward your own data subjects or supervisory authority.

Reporting a concern

If you believe you've found a security vulnerability or suspect a breach, contact us immediately at info@thebellcrm.eu. We take all reports seriously and will respond promptly.

Related

See our Data Processing Agreement for the full terms governing how we process your data as your processor.

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